Our customs brokerage team has years of experience in handling various types of customs formalities and documentation. Whether it is applications from government agencies, transshipment cargoes or project cargo management, we have the experience and expertise to ensure smooth movement of your goods.
We can provide access and consultative services to Customs Brokerages, Ports of Entry and Exit, Duty Free Zones, Department of Agriculture inspections and times of operation, throughout Malaysia.
Customs Brokerage: A Definition
A customs broker is defined as a private individual, partnership, association or corporation licensed, regulated and empowered by Royal Malaysian Customs to assist importers and exporters in meeting Malaysia government requirements governing imports and exports.
Brokers submit necessary information and appropriate payments to Royal Malaysian Customs on behalf of their clients and charge them a fee for this service. They must have expertise in the entry procedures, admissibility requirements, classification, valuation, and the rates of duty and applicable taxes and fees for imported merchandise.
A customs broker is a specific term used to identify the intermediary between the importer and the government’s customs department in the country of import.
Understanding the Difference between Freight Forwarders and Customs Brokers
- Freight forwarder is a wide-ranging term, whereas a customs broker is very specific—among other requirements, Royal Malaysian Customs brokers must be licensed.
- Many freight forwarders can be customs brokers as well (or have access to brokerage services), but not every customs broker is a freight forwarder.
- Customs brokers focus on the import side of an export transaction. For exporters, the customs broker is a foreign country conversation. Exporters don’t need a Royal Malaysian Customs broker because they are shipping out of the country.
- An exporter’s freight forwarder can work together with a customs broker in order to help facilitate issues with an export transaction.
